Dow Skillbridge Cohort (technical Support Engineer )

GE HealthCare UK

Remote, US
Fully remote
Remote and onsite technical support
Xr/rf modality expertise
Technical resource for service escalations
The Technical Support Engineer drives customer satisfaction through Service Excellence by providing technical support and counsel both remote and onsite to Field Engineers (FEs), Client Service Technicians (CSTs), and Customers experiencing system performance issues

Job Summary

  • The Technical Support Engineer drives customer satisfaction through Service Excellence by providing technical support and counsel both remote and onsite to Field Engineers (FEs), Client Service Technicians (CSTs), and Customers experiencing system performance issues.
  • GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally.
  • The Military DoW SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service.

Matching Summary

The Technical Support Engineer drives customer satisfaction through Service Excellence by providing technical support and counsel both remote and onsite to Field Engineers (FEs), Client Service Technicians (CSTs), and Customers experiencing system performance issues.

Skills & Requirements

Must-have

  • remote and onsite technical support
  • XR/RF Modality expertise
  • technical resource for service escalations
  • customer satisfaction through Service Excellence
  • remote troubleshooting and fix rates

Nice-to-have

  • driving productivity and improving outcomes
  • creating a world where healthcare has no limits
  • unlock your ambition and turn ideas into reality

Key Requirements

  • Associate's or Bachelor's degree in Engineering or related field AND 5 years of experience servicing equipment
  • Equivalent military education AND 5 years of experience servicing equipment
  • High School Diploma/GED AND 8 years of experience servicing equipment
  • Minimum 5 years of XR/RF engineering experience
  • Legal authorization to work in the U.S.

Work Rights

Legal authorization to work in the U.S.

Tailored Resume

Cover Letter