Base: tariforientierte bezahlung nach ig metall nr...
On-site
Lateral leadership of it service management chapter
Develop strategies and concepts for itsm
Define and steer strategic direction of the chapter
You will take over the lateral leadership of a chapter where experts from individual IT Product Teams come together to drive the further development of IT Service Management
Job Summary
You will take over the lateral leadership of a chapter where experts from individual IT Product Teams come together to drive the further development of IT Service Management.
You will define and steer the strategic direction of the chapter in terms of content and methodology and ensure that ways of thinking and working are tailored to the requirements of an agile, customer-oriented IT organization.
We offer flexible working hours with flextime and flextime days, as well as 30 days of vacation, ensuring a balanced work-life balance.
Matching Summary
You will take over the lateral leadership of a chapter where experts from individual IT Product Teams come together to drive the further development of IT Service Management.
Salary
Base: tariforientierte Bezahlung nach IG Metall NRW; Bonus/Equity: Not specified; Benefits: betriebliche Altersvorsorge, Zeitwertkonto, Mitarbeiter-Rabatten, Zuschüssen zu Kinderbetreuungskosten, betrieblicher Krankenzusatzversicherung, Fitnessangeboten, vergünstigtes Jobticket, kostenlose Parkplätze, subventionierte Snacks, abwechslungsreiche Menüs
Skills & Requirements
Must-have
lateral leadership of IT Service Management chapter
develop strategies and concepts for ITSM
define and steer strategic direction of the chapter
implement scalable methods and tools for ITSM
ensure uniform application of ITSM practices
manage change processes in IT
Nice-to-have
customer-oriented IT organization
knowledge transfer and continuous improvement
social security and work-life balance
creative and cooperative work environment
Key Requirements
Master's degree in Information Technologies or comparable qualification
More than 7 years of relevant professional experience in IT Service Management
Experience in lateral leadership and steering of experts