It Support Technician - Hybrid Based In Dallas, Tx If Local Or Remote If Not Local To Dfw

Tenet Healthcare

Dallas, TX, United States
Base: $18.80 - $30.00 hourly; bonus/equity: potent...
Hybrid
Helpdesk operations
New employee setup
Entry level network and server issues
The IT Support Technician is responsible for overseeing all helpdesk operations, new employee setup, and entry level network and server related issues

Job Summary

  • The IT Support Technician is responsible for overseeing all helpdesk operations, new employee setup, and entry level network and server related issues.
  • Receive and respond to incoming tickets or e-mails regarding desktop and system questions, resolving problems in a timely and professional manner.
  • The following benefits are available, subject to employment status: Medical, dental, vision, disability, AD&D and life insurance Paid time off (vacation & sick leave) Discretionary 401k match 10 paid holidays per year

Matching Summary

The IT Support Technician is responsible for overseeing all helpdesk operations, new employee setup, and entry level network and server related issues.

Salary

Base: $18.80 - $30.00 hourly; Bonus/Equity: Potential signing bonus; Benefits: Medical, dental, vision, disability, AD&D and life insurance, PTO, 401k match, holidays, HSAs, FSAs, EAP, employee discount, voluntary benefits

Skills & Requirements

Must-have

  • helpdesk operations
  • new employee setup
  • entry level network and server issues
  • quick response and resolution
  • end-user support for Citrix, Microsoft Office, Adobe, Windows
  • HIPAA compliance

Nice-to-have

  • user-friendly IT environment
  • team-oriented, collaborative environment
  • positive attitude

Key Requirements

  • Bachelor's degree in related IT fields
  • 2 years' experience in a related IT field
  • Advanced technical knowledge of computing environment and operating systems
  • Hands-on hardware troubleshooting experience

Work Rights

Not specified

Tailored Resume

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