Retail Customer Service Officer

AusPost

Charters Towers, Queensland, Australia
Base: $35.01 - $37.42 ph; bonus/equity: not specif...
On-site
Customer service experience required
Cash handling and transaction accuracy
Ability to lift 16kgs regularly
Australia Post is seeking a Retail Customer Service Officer in Charters Towers, Queensland, to assist customers with service transactions and maintain a high standard of customer experience. This casual role offers extensive training, a supportive team environment, and opportunities for personal and professional growth

Job Summary

  • This role involves performing customer sales transactions, managing high-value payments, and conducting identity services like passport interviews.
  • The position offers extensive paid training for 12 weeks followed by casual 'on call' shifts across Monday to Friday.
  • Australia Post invests in employee growth through values of trust, inclusivity, and empowerment while providing a supportive team culture.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer in Charters Towers, Queensland, to assist customers with service transactions and maintain a high standard of customer experience. This casual role offers extensive training, a supportive team environment, and opportunities for personal and professional growth.

Salary

Base: $35.01 - $37.42 per hour; Bonus/Equity: Not specified; Benefits: 12% Superannuation, Post Perks, Paid training

Skills & Requirements

Must-have

  • Customer service experience required
  • Cash handling and transaction accuracy
  • Ability to lift 16kgs regularly

Nice-to-have

  • Friendly and enthusiastic team player
  • Interest in career development opportunities
  • Experience with up-selling techniques

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Physical fitness to lift 16kg

Work Rights

Not specified

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