Supervisor, Customer Site

Thermo Fisher Scientific UK

Base: $75,000.00–$112,500.00 (massachusetts); bonu...
Onsite
4+ years managed services laboratory experience
Gxp and osha general industry knowledge
Leadership of diverse cross-functional teams
The position leads the daily supervision of a team of customer multi-site based personnel to consistently deliver high levels of customer service

Job Summary

  • The position leads the daily supervision of a team of customer multi-site based personnel to consistently deliver high levels of customer service.
  • Responsibilities include complete employee lifecycle management from new hire selection to performance evaluations and coordinating development training.
  • Thermo Fisher Scientific offers competitive remuneration, an annual incentive plan bonus, healthcare, and a comprehensive Total Rewards package.

Matching Summary

The position leads the daily supervision of a team of customer multi-site based personnel to consistently deliver high levels of customer service.

Salary

Base: $75,000.00–$112,500.00 (Massachusetts); Bonus: Variable annual incentive plan available; Benefits: Comprehensive medical, dental, vision, PTO, 401(k), and ESPP

Skills & Requirements

Must-have

  • 4+ years managed services laboratory experience
  • GxP and OSHA General Industry knowledge
  • Leadership of diverse cross-functional teams
  • Chemical handling and Molarity calculations
  • Microsoft Office suite proficiency

Nice-to-have

  • IATA/DOT certification preferred
  • Military service or training considered
  • Process improvement culture drive
  • Strong analytical problem-solving skills
  • Sales team collaboration experience

Key Requirements

  • High school graduate required; Bachelor's degree preferred
  • 4+ years experience in managed services laboratory setting
  • Knowledge of GxP, IATA/DOT, and OSHA requirements

Work Rights

Not specified

Tailored Resume

Cover Letter