Customer Care Associate

CoreLogic Next Gear

Irving, TX, US
Not specified; not specified; benefits include $40...
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1+ years customer service experience
Ms office and ms teams proficiency
Ability to work in fast-paced environment
** CoreLogic Next Gear is seeking a Customer Care Associate in Irving, TX, to manage inbound inquiries and provide customer support in a fast-paced environment. The role emphasizes professionalism, technical proficiency, and adherence to performance metrics, with opportunities for hybrid work after training. **

Job Summary

  • Cotality is driven by a mission to make the property industry faster, smarter, and more people-centric.
  • Employees will manage approximately 22-25 inbound daily calls regarding mortgage escrow and tax questions while utilizing various systems.
  • The role offers a hybrid work model after training, generous PTO, 11 paid holidays, and up to 16 weeks of fully paid parental leave.

Matching Summary

Match Score: 75

** CoreLogic Next Gear is seeking a Customer Care Associate in Irving, TX, to manage inbound inquiries and provide customer support in a fast-paced environment. The role emphasizes professionalism, technical proficiency, and adherence to performance metrics, with opportunities for hybrid work after training. **

Salary

Not specified; Not specified; Benefits include $400 annual well-being stipend and tuition assistance up to $5,250

Skills & Requirements

Must-have

  • 1+ years customer service experience
  • MS Office and MS Teams proficiency
  • Ability to work in fast-paced environment
  • Adherence to strict schedule and attendance

Nice-to-have

  • Tax banking mortgage real estate experience
  • Contact center software proficiency
  • Bachelor's or associate degree
  • Experience with Salesforce or Cisco Finesse

Key Requirements

  • High school diploma, GED or equivalent
  • 1+ years in customer service/support role
  • Tech proficiency with client management systems

Work Rights

Not specified

Tailored Resume

Cover Letter