Associate Customer Support Engineer - Slack【障害者採用】
Salesforce Service Cloud
Not specified
Fluent japanese language skills
Basic english reading and writing
Windows or mac os operation
Salesforce is seeking an Associate Customer Support Engineer for its Slack platform, focusing on providing exceptional customer experiences to Japanese-speaking clients. The ideal candidate will demonstrate strong customer support skills, fluency in Japanese, and a passion for technology and problem-solving
Job Summary
This position is specifically open to individuals holding a government-issued disability certificate.
The role involves resolving customer inquiries via email and chat while guiding clients on plan upgrades and billing processes.
Candidates must demonstrate a genuine passion for customer success and the ability to thrive in a fast-paced environment.
Matching Summary
Match Score: 85
Salesforce is seeking an Associate Customer Support Engineer for its Slack platform, focusing on providing exceptional customer experiences to Japanese-speaking clients. The ideal candidate will demonstrate strong customer support skills, fluency in Japanese, and a passion for technology and problem-solving.
Skills & Requirements
Must-have
Fluent Japanese language skills
Basic English reading and writing
Windows or Mac OS operation
Strong attention to detail
Problem-solving attitude
Nice-to-have
Experience in technical support
Knowledge of OAuth and SSO
API usage experience with cURL
Programming knowledge in Java or Python
Global team collaboration experience
Key Requirements
Japanese fluency required
TOEIC 700+ or equivalent English level
Disability certificate holder eligibility
Basic PC operation skills
Work Rights
Must hold government-issued disability certificate