**
Atlassian is seeking a Senior Manager for Customer Success in the UK to lead a team of Strategic Customer Success Managers focused on high-touch enterprise accounts. This fully remote role involves overseeing a portfolio of Global Fortune 500 accounts and driving customer engagement and value realization through Atlassian's products.
**
Job Summary
Lead a team of Strategic Customer Success Managers focused on high-touch enterprise accounts to achieve key OKRs and KPIs.
Oversee a complex Enterprise book of business, guiding the team to develop Success Plans that drive market expansion and value realization.
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community.
Matching Summary
Match Score: 75
**
Atlassian is seeking a Senior Manager for Customer Success in the UK to lead a team of Strategic Customer Success Managers focused on high-touch enterprise accounts. This fully remote role involves overseeing a portfolio of Global Fortune 500 accounts and driving customer engagement and value realization through Atlassian's products.
**
Skills & Requirements
Must-have
Lead Strategic CSMs
Enterprise book of business
C-level relationship management
Drive customer adoption and outcomes
SaaS and digital transformation leadership
Nice-to-have
Agile mindset for business improvement
Coaching and mentorship passion
Matrix navigation skills
Key Requirements
Experience managing managers or senior CS professionals
Proven track record overseeing $100M+ portfolio of Global Fortune 500 accounts
Proficient in CRM, pipeline management, and analytics tools
Experience in large SaaS or top-tier consultancy
Expertise in consultative, relationship-oriented engagement with C-level stakeholders