🇵🇱 Customer Success Specialist

Edrone Ltd

Kraków, Poland
Base: 6,800–10,500 pln brutto; bonus/equity: commi...
On-site
Experience in e-commerce or marketing
B2b client relationship management
High-speed work environment tolerance
Edrone Ltd is seeking a Customer Success Specialist to join their Customer Care team in Kraków, Poland. The position involves building relationships with clients, providing professional support, and ensuring client satisfaction in a fast-paced environment

Job Summary

  • The role involves building long-term relationships with clients while supporting their growth through professional advice and training.
  • Candidates will benefit from a modern office in Kraków, hybrid work options after three months, and a comprehensive benefits package including medical care and language lessons.
  • Success is measured by the ability to independently manage a client base and deliver results at 100% capacity within the first 90 days.

Matching Summary

Match Score: 85

Edrone Ltd is seeking a Customer Success Specialist to join their Customer Care team in Kraków, Poland. The position involves building relationships with clients, providing professional support, and ensuring client satisfaction in a fast-paced environment.

Salary

Base: 6800–10500 PLN brutto; Bonus/Equity: Commission included; Benefits: Multisport card, private healthcare, English lessons, psychological support, gym access

Skills & Requirements

Must-have

  • Experience in e-commerce or marketing
  • B2B client relationship management
  • High-speed work environment tolerance
  • Self-driven ownership mindset
  • Strong communication across channels

Nice-to-have

  • Experience creating customer success strategies
  • Background in conducting training and webinars
  • Proactive approach to new challenges
  • Interest in eCommerce trends and innovation
  • Ability to work under time pressure effectively

Key Requirements

  • Previous experience in e-commerce, marketing, or B2B clients
  • Demonstrated ability to thrive in high-pressure environments
  • Ownership mindset and self-sufficiency in task execution

Work Rights

Not specified

Tailored Resume

Cover Letter