Front Office Assistant

Sofitel Brisbane Central

Kuala Lumpur, Malaysia
**
Guest service operations
Efficiently, courteously and professionally
Customer-focused hospitality
** Sofitel Brisbane Central is seeking a Front Office Assistant for their Kuala Lumpur location. The ideal candidate will have a strong background in customer service and front office management, along with excellent communication and problem-solving skills. **

Job Summary

  • To deliver the most complete and personalized service as may be required in all areas of Guest Service Operations.
  • To assist hotel guest efficiently, courteously and professionally at all times.
  • The ideal candidate will have Relevant experience in front office and customer service management.

Matching Summary

Match Score: 75

** Sofitel Brisbane Central is seeking a Front Office Assistant for their Kuala Lumpur location. The ideal candidate will have a strong background in customer service and front office management, along with excellent communication and problem-solving skills. **

Skills & Requirements

Must-have

  • Guest Service Operations
  • efficiently, courteously and professionally
  • customer-focused hospitality
  • issue resolution skills
  • multitasking abilities
  • professional presentation

Nice-to-have

  • strategically-minded individual
  • passion for customer-focused hospitality
  • identify areas for improvement
  • represent the department at meetings
  • outstanding communication
  • active listening skills
  • motivate a high-performing team

Key Requirements

  • Relevant experience in front office
  • customer service management
  • Fluent English, both written and spoken

Work Rights

Not specified

Tailored Resume

Cover Letter