Customer Service Health Professional (all Genders)
Haleon
**
Process customer orders
Monitor service levels
Collaborate with customers
**
Haleon is seeking a Customer Service Health Professional to enhance customer relationships and optimize order fulfillment processes in a collaborative environment. The ideal candidate will possess experience in supply chain or order management, strong analytical skills, and excellent communication capabilities.
**
Job Summary
The Customer Service Health Professional is responsible for driving growth with external customers by providing excellent customer service and collaborative analysis.
You will work cross functionally with Customers, Supply Chain, Commercial & Accounting teams to ensure every order is successful from receipt to invoice.
To measure and report weekly KPI service level performance for Haleon customers, identifying key issues and trends and working as part of wider business teams to continuously improve service performance and maximise on-shelf availability.
Matching Summary
Match Score: 75
**
Haleon is seeking a Customer Service Health Professional to enhance customer relationships and optimize order fulfillment processes in a collaborative environment. The ideal candidate will possess experience in supply chain or order management, strong analytical skills, and excellent communication capabilities.
**
Skills & Requirements
Must-have
Process customer orders
Monitor service levels
Collaborate with customers
Manage supply chain initiatives
Report weekly KPI performance
Maintain Customer Master Data
Nice-to-have
Purpose-driven consumer company
Agile, performance-focused culture
Deep human understanding and trusted science
Win as One strategy
Key Requirements
Bachelors degree
Experience in Supply Chain or Order to Cash
Proficiency in Microsoft Office, particularly Excel