Patient Support Specialist, Australia Support

Eucalyptus

Manila, Philippines
Not specified; equity provided; benefits include h...
On-site
2+ years experience in telehealth or healthcare support
Strong english written and verbal communication skills
Experience with mac and google suite software
Eucalyptus is seeking a Patient Support Specialist to provide exceptional patient care and problem-solving support in their Manila office. The role involves collaborating with healthcare professionals, exceeding service targets, and improving operational processes within the telehealth sector

Job Summary

  • The role focuses on resolving patient issues swiftly to deliver high-quality care as part of a weight-management program.
  • Employees will collaborate with doctors, pharmacies, and delivery partners to ensure seamless outcomes for patients.
  • The company offers equity, professional development budgets, and comprehensive health insurance including coverage for dependents.

Matching Summary

Match Score: 85

Eucalyptus is seeking a Patient Support Specialist to provide exceptional patient care and problem-solving support in their Manila office. The role involves collaborating with healthcare professionals, exceeding service targets, and improving operational processes within the telehealth sector.

Salary

Not specified; Equity provided; Benefits include health insurance, 13th month pay, and transportation allowance

Skills & Requirements

Must-have

  • 2+ years experience in telehealth or healthcare support
  • Strong English written and verbal communication skills
  • Experience with Mac and Google Suite software

Nice-to-have

  • Interest in healthcare and wellness sectors
  • Proactive problem-solving and anticipation of next steps
  • Experience in process improvement and automation

Key Requirements

  • Minimum 2 years of relevant customer service or support experience
  • Proficiency with Mac operating systems and Google Suite applications
  • Strong attention to detail and ability to work in a fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter