Technical Support Analyst

Pillsbury Law

Tokyo, Japan
Fully remote
First and second tier it support
Strong technical skills
Service-oriented approach
The Technical Support Analyst provides IT support for the firm's Asia offices, including Tokyo, Hong Kong, Beijing, and Shanghai

Job Summary

  • The Technical Support Analyst provides IT support for the firm's Asia offices, including Tokyo, Hong Kong, Beijing, and Shanghai.
  • This role requires strong technical skills and a service-oriented approach in a professional services environment.
  • The position includes travel to other Asia offices and participation in regional IT team meetings.

Matching Summary

The Technical Support Analyst provides IT support for the firm's Asia offices, including Tokyo, Hong Kong, Beijing, and Shanghai.

Skills & Requirements

Must-have

  • first and second tier IT support
  • strong technical skills
  • service-oriented approach

Nice-to-have

  • clear communication skills
  • ability to communicate in Mandarin
  • collaborative work style

Key Requirements

  • prior IT support experience
  • strong understanding of desktop and mobile device support
  • clear communication in Japanese and English

Work Rights

Not specified

Tailored Resume

Cover Letter