Job Summary

• At Globe, our goal is to create a wonderful world for our people, business, and nation by uniting passionate individuals who believe they can make a difference.
• The Service Delivery Manager leads a team to ensure efficient and effective delivery of shared services across the organization, focusing on leadership, process improvement, service quality, financial management, and compliance.
• Globe promotes equal opportunity throughout the employee lifecycle and is committed to diversity, equity, and inclusion.

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Skills & Requirements

Key Requirements

• Experience managing shared services teams
• Knowledge of service level agreements (SLAs)
• Financial budget management skills
• Compliance with laws and internal policies
• HR strategy and solution development experience

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