Love Encore Delivery Specialist

Suburban Subaru of Troy

Troy, MI, United States
$60,000–$80,000 py
**
Subject matter expert on subaru features
Customer follow-up and scheduling
Product education and training
** Suburban Subaru of Troy is seeking a Love Encore Delivery Specialist to enhance customer satisfaction by providing comprehensive product education and follow-up services to new Subaru owners. The role requires coordination of redelivery appointments and customer engagement while promoting the Subaru Love Promise. **

Job Summary

  • The Subaru Star Delivery Specialist ensures new owners understand Subaru features and technologies, coordinating follow-up deliveries to enhance customer satisfaction and retention.
  • This role involves acting as a product expert, educating customers and sales teams, and managing program incentives to improve the overall customer journey.
  • The position offers a projected annual pay range of $60,000–$80,000 and includes a comprehensive benefits package.

Matching Summary

Match Score: 75

** Suburban Subaru of Troy is seeking a Love Encore Delivery Specialist to enhance customer satisfaction by providing comprehensive product education and follow-up services to new Subaru owners. The role requires coordination of redelivery appointments and customer engagement while promoting the Subaru Love Promise. **

Salary

$60,000–$80,000

Skills & Requirements

Must-have

  • Subject matter expert on Subaru features
  • Customer follow-up and scheduling
  • Product education and training
  • Customer experience improvement

Nice-to-have

  • HEART Pillars and Subaru Love Promise
  • Sales team support
  • Program promotion and branding

Key Requirements

  • High School graduate or equivalent
  • 18 years or older
  • Subaru Foundations Certification

Work Rights

Not specified

Tailored Resume

Cover Letter