Consumer Affairs Agent

TreeHouse Foods

De Pere, WI, US
Competitive compensation; benefits: 401(k) with 5%...
Onsite
High school diploma or equivalent
1 to 3 years customer service experience
Strong problem-solving and analytical skills
TreeHouse Foods is seeking a Consumer Affairs Agent to support the Food Safety & Quality team by ensuring timely and accurate responses to customer inquiries

Job Summary

  • TreeHouse Foods is seeking a Consumer Affairs Agent to support the Food Safety & Quality team by ensuring timely and accurate responses to customer inquiries.
  • The role involves investigating complaints, coordinating root cause analysis with plant teams, and maintaining accurate documentation for internal audits.
  • Employees receive competitive compensation including immediate access to two weeks of vacation, a 401(k) match, and comprehensive paid time off from day one.

Matching Summary

TreeHouse Foods is seeking a Consumer Affairs Agent to support the Food Safety & Quality team by ensuring timely and accurate responses to customer inquiries.

Salary

Competitive compensation; Benefits: 401(k) with 5% match, immediate PTO, tuition reimbursement; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • 1 to 3 years customer service experience
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office applications
  • Ability to work independently under pressure

Nice-to-have

  • Experience with Emplifi customer engagement platform
  • Background in food safety or quality roles
  • Ability to communicate findings effectively
  • Team-oriented collaborative mindset

Key Requirements

  • High school diploma required
  • 1-3 years experience preferred
  • Microsoft Office proficiency required
  • Onsite work in De Pere, Wisconsin
  • Up to 25% travel may be required

Work Rights

Not specified

Tailored Resume

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