Platform Architect – Customer Experience Innovation

Takeda

Bratislava, Slovakia
Base: €5,425 pm minimum; bonus/equity: not specifi...
Enterprise architecture for crm platforms
Salesforce.com and data cloud expertise
Architecture governance in regulated environments
The Platform Architect – Customer Experience Innovation serves as the Principal Architect for Takeda’s Customer Experience of the Future program, accountable for defining and evolving the end-to-end architecture

Job Summary

  • The Platform Architect – Customer Experience Innovation serves as the Principal Architect for Takeda’s Customer Experience of the Future program, accountable for defining and evolving the end-to-end architecture.
  • Takeda offers a trust-driven culture built around Integrity, Fairness, Honesty, and Perseverance, with access to high-end technology, training, and supportive colleagues.
  • The role includes ownership of CRM design authority, technical debt governance, architecture standards, and strategic technology leadership to drive continuous improvement.

Matching Summary

The Platform Architect – Customer Experience Innovation serves as the Principal Architect for Takeda’s Customer Experience of the Future program, accountable for defining and evolving the end-to-end architecture.

Salary

Base: €5,425 per month minimum; Bonus/Equity: Not specified; Benefits: Cafeteria, high standard medical care, bridge days, summer hours, multisport card

Skills & Requirements

Must-have

  • Enterprise architecture for CRM platforms
  • Salesforce.com and Data Cloud expertise
  • Architecture governance in regulated environments
  • Global CRM design authority leadership
  • Technical debt management and platform sustainability
  • Cross-program architectural oversight

Nice-to-have

  • Life sciences industry experience
  • Global digital transformation programs
  • Scaled Agile delivery familiarity
  • Product-based operating models
  • Strong stakeholder management
  • Executive communication skills

Key Requirements

  • Bachelor’s degree in Computer Science or related discipline
  • 7+ years enterprise architecture or large-scale digital platform design
  • Proven global CRM platform architecture leadership
  • Fluency in English
  • Experience in regulated environments
  • Agent Force experience

Work Rights

Not specified

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