Claims Analyst Ll

AIG Australia

Mexico City, Mexico
Investigate, evaluate, negotiate, settle claims
Analyze policy application and contract provisions
Determine claim acceptance or denial
The primary purpose of the job is to investigate, evaluate, negotiate and settle the most complex of the AIG Complex Claims cases by collecting and analyzing data according to policy application and/or contract provisions

Job Summary

  • The primary purpose of the job is to investigate, evaluate, negotiate and settle the most complex of the AIG Complex Claims cases by collecting and analyzing data according to policy application and/or contract provisions.
  • The employee will handle a monthly average of 45 claims new and 135 outstanding according to the staffing model.
  • We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Matching Summary

The primary purpose of the job is to investigate, evaluate, negotiate and settle the most complex of the AIG Complex Claims cases by collecting and analyzing data according to policy application and/or contract provisions.

Skills & Requirements

Must-have

  • Investigate, evaluate, negotiate, settle claims
  • Analyze policy application and contract provisions
  • Determine claim acceptance or denial
  • Handle complex claims cases
  • Utilize diary system for claim processing
  • Meet service level agreements
  • Accurate system data and documentation maintenance

Nice-to-have

  • Continuous improvement on claim handling
  • Foster a culture of inclusion and belonging
  • Support for volunteer time off
  • Positive difference for colleagues and communities

Key Requirements

  • Experience adjusting lower level complexity claims
  • Ability to prioritize and multi-task
  • Clear and concise verbal and written communication
  • Computer proficiency
  • Desk management, phone etiquette, time management
  • Basic knowledge of legal/regulatory requirements
  • Experience following up on technical claims audits

Work Rights

Not specified

Tailored Resume

Cover Letter