Mortgage Customer Outreach Specialist I

M&T Bank

Clanton, Alabama, United States of America
Base: $18.68 - $31.14 hourly (usd); bonus/equity: ...
Effective communication skills
Customer service skills
Compliance with regulations
The position involves contacting consumers in early stages of mortgage loan default to collect payments

Job Summary

  • The position involves contacting consumers in early stages of mortgage loan default to collect payments.
  • Candidates will assess financial situations and arrange repayment plans while adhering to compliance standards.
  • M&T Bank promotes a culture of belonging and supports its brand values.

Matching Summary

The position involves contacting consumers in early stages of mortgage loan default to collect payments.

Salary

Base: $18.68 - $31.14 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Effective communication skills
  • Customer service skills
  • Compliance with regulations

Nice-to-have

  • Collections experience
  • Knowledge of M&T systems
  • Supportive work environment

Key Requirements

  • 2 years of relevant experience
  • Proficiency with word processing software
  • Ability to handle inbound calls

Work Rights

Not specified

Tailored Resume

Cover Letter