Associates Iii, Customer Support

Ingram Micro Services LLC

Chandler, AZ, United States
Base: $72,842pyr. - $79,200pyr.; bonus/equity: not...
Onsite
Customer contract understanding
Technical knowledge of services
Scheduling requirements management
Responsible for working with clients to identify their needs and work out how the company can best meet those requirements, to retain the customer long term

Job Summary

  • Responsible for working with clients to identify their needs and work out how the company can best meet those requirements, to retain the customer long term.
  • Act as the main interface between the customer and the company’s Logistics, Operations, and other internal departments.
  • Employer will accept a Bachelor's degree in Business Management, Global Management or related field and 3 years of experience in the job offered or in an Operations Research Analyst - related occupation.

Matching Summary

Responsible for working with clients to identify their needs and work out how the company can best meet those requirements, to retain the customer long term.

Salary

Base: $72,842/yr. - $79,200/yr.; Bonus/Equity: Not specified; Benefits: Healthcare, PTO, 401(k) match, disability, life insurance, wellbeing benefits

Skills & Requirements

Must-have

  • Customer contract understanding
  • Technical knowledge of services
  • Scheduling requirements management
  • Reporting and invoice accuracy
  • Coordinating onsite services
  • Customer relationship ownership

Nice-to-have

  • Shaping tomorrow's technology
  • Driving global technology
  • Making technology happen

Key Requirements

  • Bachelor's degree and 3 years experience
  • Master's degree and 1 year experience
  • Operations Research Analyst related occupation

Work Rights

Not specified

Tailored Resume

Cover Letter