Manager Global Retail Communication & Engagement

Puma

Not specified
3+ years experience in retail operations
Internal communications strategy development
Sop and playbook roll-out management
Puma is seeking a Manager for Global Retail Communication & Engagement who will develop and execute internal communication strategies to align global and local initiatives. The ideal candidate will have experience in Retail Operations and a strong ability to communicate effectively across diverse teams

Job Summary

  • The role involves proposing and aligning a Global Retail Operations Communication Calendar to ensure consistency across markets.
  • Candidates must translate complex global strategies into clear, actionable communications for local market teams.
  • The position requires driving store feedback surveys and analyzing insights to improve operational clarity and engagement.

Matching Summary

Match Score: 85

Puma is seeking a Manager for Global Retail Communication & Engagement who will develop and execute internal communication strategies to align global and local initiatives. The ideal candidate will have experience in Retail Operations and a strong ability to communicate effectively across diverse teams.

Skills & Requirements

Must-have

  • 3+ years experience in Retail Operations
  • Internal Communications strategy development
  • SOP and playbook roll-out management
  • M365 tools proficiency
  • Stakeholder alignment across global levels

Nice-to-have

  • Fluency in additional languages
  • Experience with Continuous Improvement teams
  • Crisis communication template creation
  • Strong influencing skills without authority
  • Adaptability in fast-changing environments

Key Requirements

  • 3+ years of experience in Retail Operations or Internal Communications
  • Proficiency in M365 tools and basic analytical tools
  • Fluent in English

Work Rights

Not specified

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