Patient Services Representative - Front Desk - Concord, Nh

Phynetdermatology

Concord, NH, United States
On-site
Patient registration and scheduling
Clinical call coordination and triage
Microsoft office proficiency
Phynetdermatology is seeking a Patient Services Representative for their front desk in Concord, NH. This role focuses on patient engagement, appointment scheduling, and ensuring an efficient patient experience in a dynamic healthcare environment

Job Summary

  • This role ensures seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices.
  • The candidate will accurately triage clinical calls and support patients in completing required forms to ensure accuracy and completeness.
  • Success in this position requires meeting productivity benchmarks while maintaining a thorough understanding of billing processes and medical services.

Matching Summary

Match Score: 85

Phynetdermatology is seeking a Patient Services Representative for their front desk in Concord, NH. This role focuses on patient engagement, appointment scheduling, and ensuring an efficient patient experience in a dynamic healthcare environment.

Skills & Requirements

Must-have

  • Patient registration and scheduling
  • Clinical call coordination and triage
  • Microsoft Office proficiency
  • Multiple computer system navigation
  • Collecting patient payments

Nice-to-have

  • Warm and professional patient engagement
  • Detail-oriented documentation assistance
  • Clean and organized environment management
  • Proactive issue escalation skills
  • Consistent attendance and punctuality

Key Requirements

  • High school diploma or equivalent
  • 0-1 years of customer service experience
  • Proficiency in Microsoft Office applications

Work Rights

Not specified

Tailored Resume

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