Patient Service Representative (psr) - Urology Call Center

692

Racine, Wisconsin, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Onsite
High volume call center environment
Hipaa compliance knowledge
Electronic health record proficiency
This job posting is for a Patient Service Representative (PSR) at Advocate Health in their Urology Call Center, located in Racine and Pleasant Prairie, Wisconsin. The role involves answering calls, registering patients, and managing electronic health records while ensuring compliance with healthcare regulations

Job Summary

  • This position serves as the foundation of the patient medical record by creating initial electronic health records and preventing duplicate entries.
  • The role requires verifying demographic and insurance information while collecting co-pays to ensure timely payment and prevent billing issues.
  • Advocate Health offers a comprehensive suite of benefits including medical, dental, vision, retirement plans, and educational assistance.

Matching Summary

Match Score: 85

This job posting is for a Patient Service Representative (PSR) at Advocate Health in their Urology Call Center, located in Racine and Pleasant Prairie, Wisconsin. The role involves answering calls, registering patients, and managing electronic health records while ensuring compliance with healthcare regulations.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High volume call center environment
  • HIPAA compliance knowledge
  • Electronic health record proficiency
  • Insurance verification skills
  • Cash handling responsibilities

Nice-to-have

  • Strong customer service recovery skills
  • Ability to work independently
  • Multitasking in fast-paced setting
  • Collaborative team player
  • Problem-solving abilities

Key Requirements

  • High School Diploma or GED required
  • No prior experience required
  • No specific licensure or certification required

Work Rights

Not specified

Tailored Resume

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