Customer Support Engineer (m/w/x) - Befristet Auf 2 Jahre

Carl Zeiss Pty Ltd

Jena, Germany
**
Interface with 1st level support
On-site installation of new equipment
Troubleshoot complex assemblies
** Carl Zeiss Pty Ltd is seeking a Customer Support Engineer for a two-year contract in Jena, Germany. The role involves technical support, installation, maintenance, and training related to semiconductor manufacturing technology, with significant travel requirements. **

Job Summary

  • You act as the direct interface to the 1st level support of the local Zeiss organizations.
  • You perform installations of new equipment on-site at customers, taking responsibility for the adjustment of highly complex assemblies according to the work description.
  • You will prepare and conduct technical training sessions for 1st level support and our customers in English.

Matching Summary

Match Score: 75

** Carl Zeiss Pty Ltd is seeking a Customer Support Engineer for a two-year contract in Jena, Germany. The role involves technical support, installation, maintenance, and training related to semiconductor manufacturing technology, with significant travel requirements. **

Skills & Requirements

Must-have

  • Interface with 1st level support
  • On-site installation of new equipment
  • Troubleshoot complex assemblies
  • Perform service and maintenance
  • Technical training delivery

Nice-to-have

  • Brand ambassador for ZEISS worldwide
  • Intercultural competence
  • Service and hands-on mentality

Key Requirements

  • Degree in Electronics, Optronics, Automation Technology, Microsystems Technology, Mechatronics, Physics or similar
  • Relevant professional experience in technical service
  • Willingness for multi-week worldwide business trips (approx. 60%)
  • Very good English skills

Work Rights

Not specified

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