Assistente De Cobrança | Cobrança

C6 Bank

São Paulo, Brazil
Not specified; benefits: meal vouchers, health pla...
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Active client contact via voice and whatsapp
Renegotiate credit card and overdraft debts
Experience with banking collection processes
** C6 Bank is seeking an Assistente De Cobrança to manage client relationships regarding outstanding debts, focusing on strategic, transparent, and empathetic negotiations. The ideal candidate should have a background in finance or administration, strong communication skills, and experience in banking collections. **

Job Summary

  • The role focuses on negotiating with empathy to offer personalized solutions and strengthen client relationships.
  • Responsibilities include handling judicialized collections, drafting agreement drafts, and managing debts starting from R$ 40,000.
  • The company offers extensive benefits including health insurance, therapy services, and a dedicated beauty salon.

Matching Summary

Match Score: 75

** C6 Bank is seeking an Assistente De Cobrança to manage client relationships regarding outstanding debts, focusing on strategic, transparent, and empathetic negotiations. The ideal candidate should have a background in finance or administration, strong communication skills, and experience in banking collections. **

Salary

Not specified; Benefits: Meal vouchers, Health plan, Dental plan, Life insurance, WellHub, Online therapy, C6 Carbon card, Beauty salon access, Breastfeeding room, Extended parental leave, Bike rack, Locker room

Skills & Requirements

Must-have

  • Active client contact via voice and WhatsApp
  • Renegotiate credit card and overdraft debts
  • Experience with banking collection processes
  • Strong verbal and written communication skills
  • Ability to meet performance targets

Nice-to-have

  • Empathy in customer interactions
  • Strategic approach to credit recovery
  • Proficiency in Excel, Genesys, Matera, Conductor, Salesforce
  • Focus on continuous process improvement
  • High NPS satisfaction focus

Key Requirements

  • Higher education in Administration, Accounting, Engineering, or Economics
  • Prior experience in banking or general debt collection
  • Organizational skills and proactivity

Work Rights

Not specified

Tailored Resume

Cover Letter