Senior Advisor - Society Services

Wiley

Oxford, GBR
Base: 24,000 gbp to 32,000 gbp; bonus/equity: not ...
Not specified
Society services support
Membership services
Accurate invoicing
Wiley is seeking a Senior Advisor for Society Services in Oxford, GBR, to provide expert support for learned and professional societies. The role involves ensuring high-quality membership services, improving service delivery, and acting as a point of escalation for complex queries

Job Summary

  • We are seeking a Senior Advisor to deliver expert Society Services support, acting as the primary point of contact for nominated learned and professional societies, their administrators, and members.
  • In this role, you will be responsible for providing high-quality membership services, specialist advice, and accurate invoicing, while proactively reviewing and improving service delivery in line with society needs and partnership objectives.
  • We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

Matching Summary

Match Score: 85

Wiley is seeking a Senior Advisor for Society Services in Oxford, GBR, to provide expert support for learned and professional societies. The role involves ensuring high-quality membership services, improving service delivery, and acting as a point of escalation for complex queries.

Salary

Base: 24,000 GBP to 32,000 GBP; Bonus/Equity: Not specified; Benefits: comprehensive benefits package

Skills & Requirements

Must-have

  • Society Services support
  • membership services
  • accurate invoicing
  • process improvement
  • escalation support
  • written and verbal communication

Nice-to-have

  • bold ideas
  • diverse perspectives
  • curiosity fuels progress
  • drive to transform knowledge
  • continual learning
  • meeting-free Friday afternoons

Key Requirements

  • Diploma or equivalent qualification
  • relevant work experience
  • busy environment experience
  • meeting deadlines and service targets
  • attention to detail and accuracy
  • time management and organisational skills
  • manage competing priorities
  • confidence using systems and data

Work Rights

Not specified

Tailored Resume

Cover Letter