Express Service Advisor

Suburban Nissan of Farmington Hills

Farmington Hills, MI, United States
Not specified
Customer service mindset
Clear communication skills
Write repair orders
Suburban Nissan of Farmington Hills is seeking customer-focused Service Advisors to join their expanding service department, welcoming candidates with or without prior experience. The role involves direct communication with customers and technicians to ensure a smooth service process and enhance customer satisfaction

Job Summary

  • As a Service / Express Advisor, you’ll be the trusted guide for our customers throughout the service process—ensuring clear communication, smooth repairs, and an exceptional experience.
  • Whether you have prior advisor experience or you’re ready to start a new path in the automotive industry, this is an opportunity to build a career where you partner closely with technicians, help customers understand their vehicle needs, and deliver solutions that make a real difference.
  • Suburban Nissan Farmington Hills is growing, and we’re adding customer‑focused Service Advisors to support our expanding service department.

Matching Summary

Match Score: 75

Suburban Nissan of Farmington Hills is seeking customer-focused Service Advisors to join their expanding service department, welcoming candidates with or without prior experience. The role involves direct communication with customers and technicians to ensure a smooth service process and enhance customer satisfaction.

Skills & Requirements

Must-have

  • customer service mindset
  • clear communication skills
  • write repair orders
  • develop service estimates
  • liaison between customers and technicians
  • maintain accurate records

Nice-to-have

  • partner closely with technicians
  • deliver solutions
  • trusted guide for customers
  • team-oriented attitude
  • desire to continue learning

Key Requirements

  • Previous Service Advisor experience preferred
  • Automotive technician experience is a plus
  • Ability to multitask and stay organized
  • Basic mechanical understanding
  • Valid driver’s license

Work Rights

Not specified

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