Client Success Manager- Health & Pharma- Remote Manitoba

dentsu QLD

Manitoba, Canada
Base: $70k-$80k; bonus/equity: not specified; bene...
Fully remote
Account management for major brands
Social media strategy advising
Project management and budgeting skills
The Client Success Manager will deliver best-in-class account management to ensure clients achieve their goals and grow their business by implementing ICUC products and services

Job Summary

  • The Client Success Manager will deliver best-in-class account management to ensure clients achieve their goals and grow their business by implementing ICUC products and services.
  • The role involves working with senior client stakeholders, supporting social media projects, contributing to new business pitches, and maintaining high client satisfaction through NPS surveys.
  • The position offers a salary range of $70K-$80K with benefits including medical, dental, RRSP, and paid time off, and supports a diverse and inclusive work environment.

Matching Summary

The Client Success Manager will deliver best-in-class account management to ensure clients achieve their goals and grow their business by implementing ICUC products and services.

Salary

Base: $70K-$80K; Bonus/Equity: Not specified; Benefits: Medical, dental, RRSP, paid time off

Skills & Requirements

Must-have

  • Account management for major brands
  • Social media strategy advising
  • Project management and budgeting skills
  • Proficient in organic social media
  • Experience with Salesforce
  • Remote work with high-speed internet

Nice-to-have

  • Paid social media strategies
  • Experience with Sprinklr, Khoros, Sprout
  • Strong communication and presentation skills
  • Collaboration across departments
  • Entrepreneurial thinking
  • Up-to-date with social media trends

Key Requirements

  • At least 3 years social media management experience
  • Experience working with enterprise clients
  • Proficiency in Microsoft PowerPoint and Teams
  • Willingness to travel for client visits
  • Criminal Record Check required
  • Fluency in English

Work Rights

Not specified

Tailored Resume

Cover Letter