The Harrison Group is a multi-generational family business committed to evolving and enhancing guest experiences through continual property renovations and service improvements
Job Summary
The Harrison Group is a multi-generational family business committed to evolving and enhancing guest experiences through continual property renovations and service improvements.
The Front Desk Clerk is responsible for managing guest check-in and check-out, handling reservations, providing information, and ensuring guest satisfaction.
Benefits include 401k, paid time off, and health, life, dental, and vision insurance.
Matching Summary
The Harrison Group is a multi-generational family business committed to evolving and enhancing guest experiences through continual property renovations and service improvements.
Skills & Requirements
Must-have
hotel reservation software experience
customer service attitude
excellent communication skills
ability to stand for extended periods
manage online and phone reservations
handle guest check-in and check-out
Nice-to-have
knowledge of travel planning websites
organizational skills
upsell additional services
work varied shifts including weekends
team collaboration with housekeeping
experience with VIP and group reservations
Key Requirements
experience as hotel front desk agent or receptionist