Customer Experience Advisor | S1 | Retail Banking | Perth Branch

Santander UK

Perth, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Customer service delivery
Effective customer communication
Handling day-to-day transactions
Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible

Job Summary

  • Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
  • As a Customer Experience Advisor, you will be the first point of contact for customers, assisting with transactions, queries, and servicing, building relationships, and finding solutions.
  • The role offers a starting salary of £25,000 plus a £500 annual cash allowance, 25 days' holiday, pension contributions, and various wellbeing and development opportunities.

Matching Summary

Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: Holiday, pension, healthcare, share plans, product discounts, wellbeing support

Skills & Requirements

Must-have

  • Customer service delivery
  • Effective customer communication
  • Handling day-to-day transactions
  • Answering customer calls
  • Building customer relationships

Nice-to-have

  • Going above and beyond for customers
  • Flexible and can-do approach
  • Openness to broad range of activities
  • Ability to grow and adapt

Key Requirements

  • Proven customer service experience
  • Right to work in the UK

Work Rights

Must have the right to work in the UK

Tailored Resume

Cover Letter