Business Transformation Delivery Consultant

AIA Australia

Hybrid
Lead end-to-end enterprise transformation programs
Develop and execute change management strategies
Manage project budgets, resourcing, and risk
This role is expected to lead, manage, and deliver small to medium size key strategic business transformation OPS projects and initiatives that will help uplift VONB, KPIs, CX etc

Job Summary

  • This role is expected to lead, manage, and deliver small to medium size key strategic business transformation OPS projects and initiatives that will help uplift VONB, KPIs, CX etc.
  • Assists in the execution of insurance operations strategy through the implementation of key transformation projects that will modernize insurance operations’ systems and processes.
  • He/ She is expected to develop relationships with all levels of executives, staff and vendors and oversee the accuracy, timely, and complete delivery of supported projects, from initiation to post deployment.

Matching Summary

This role is expected to lead, manage, and deliver small to medium size key strategic business transformation OPS projects and initiatives that will help uplift VONB, KPIs, CX etc.

Skills & Requirements

Must-have

  • Lead end-to-end enterprise transformation programs
  • Develop and execute change management strategies
  • Manage project budgets, resourcing, and risk
  • Partner with functional leaders and technical teams
  • Establish and maintain delivery rigor using Agile methodologies
  • Develop and execute structured change management plans
  • Define measurable success criteria and quantify benefits

Nice-to-have

  • Thrive in a fast-paced, dynamic environment
  • Deadline driven self-starter
  • Build relationships with all levels of executives
  • Drive change management across the organization
  • Advocate for Agile delivery practices

Key Requirements

  • Bachelor’s degree (4-yr course) or above
  • Preference to Information Technology, Industrial Engineering, Business Management or Administration
  • Master’s Degree (preferred, but not required)
  • Knowledge in MS Office and Power BI
  • Background in Life Insurance/ Banking Preferred

Work Rights

Not specified

Tailored Resume

Cover Letter