Desktop Support Technician, Japan

Comcov

Tokyo, Japan
Fully remote
Trading systems support
Incident response management
Local it systems administration
Comcov is seeking a Desktop Support Technician for a 15-month contract in their Tokyo branch, focusing on technical support within a fast-paced trading environment. The ideal candidate should have extensive experience in desktop support, particularly in financial services, and possess strong problem-solving skills

Job Summary

  • Provide end-user IT support for Tokyo branch, including troubleshooting devices, managing tickets, and handling hardware setup and replacement.
  • Support and maintain global systems in collaboration with regional and head office IT teams, ensuring stability across applications, infrastructure, networks, and security.
  • Oversee IT operations continuity, including power outage coordination, asset and inventory management, BCP site support, and office facilities-related IT activities.

Matching Summary

Match Score: 85

Comcov is seeking a Desktop Support Technician for a 15-month contract in their Tokyo branch, focusing on technical support within a fast-paced trading environment. The ideal candidate should have extensive experience in desktop support, particularly in financial services, and possess strong problem-solving skills.

Skills & Requirements

Must-have

  • trading systems support
  • incident response management
  • local IT systems administration
  • dealing room technology support
  • IT operations continuity

Nice-to-have

  • agile IT infrastructure
  • innovation in payments
  • thrive in high-pressure environment
  • collaborate with traders and developers

Key Requirements

  • 4+ years experience
  • BCP knowledge highly preferred
  • strong knowledge of trading platforms
  • troubleshooting Windows and Mac OS
  • familiarity with scripting languages
  • understanding of network protocols
  • Diploma or certification in IT
  • fluency in Japanese and English

Work Rights

Not specified

Tailored Resume

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