Customer Experience Advisor | S1 | Retail Banking | Shipley Ms Branch

SANTANDER CONSUMER BANK S.p.A

Shipley, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Proven customer service experience
Face to face communication skills
Telephony background experience
The role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions

Job Summary

  • The role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions.
  • Employees will thrive on variety in a multi-skilled environment where they identify new ways to improve the customer experience.
  • The company offers a starting salary of £25,000 plus an annual cash allowance and 8% pension contribution.

Matching Summary

The role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: 8% pension contribution; 25 days holiday; healthcare benefits

Skills & Requirements

Must-have

  • Proven customer service experience
  • Face to face communication skills
  • Telephony background experience

Nice-to-have

  • Desire to go above-and-beyond
  • Flexible can-do approach
  • Openness to broad activities

Key Requirements

  • Right to work in the UK

Work Rights

Must have right to work in the UK

Tailored Resume

Cover Letter