Guest Services Representative

Dow Event Center

Sioux Falls, SD, United States
Guest relations activities
Screening guests for prohibited items
Responding to emergency situations
A Guest Service Representative is responsible for assisting patrons during events in ushering, ticket taking, crowd management and guest services

Job Summary

  • A Guest Service Representative is responsible for assisting patrons during events in ushering, ticket taking, crowd management and guest services.
  • Duties include greeting and directing guests, screening for prohibited items, securing areas, responding to emergencies, and ensuring guest safety.
  • Will be required to have open availability to work events on an on-going basis including weekends, evenings, and holidays.

Matching Summary

A Guest Service Representative is responsible for assisting patrons during events in ushering, ticket taking, crowd management and guest services.

Skills & Requirements

Must-have

  • Guest relations activities
  • Screening guests for prohibited items
  • Responding to emergency situations
  • Communicating with patrons
  • Using a ticket scanner
  • Observing employee and crowd behavior

Nice-to-have

  • Polite and professional manner
  • Positive public relations
  • Anticipating problems and solutions

Key Requirements

  • Ability to read, write, hear, and speak English
  • Ability to work flexible hours
  • Ability to stand for long periods
  • Ability to walk up and down steep stairs
  • Ability to climb stairs

Work Rights

Not specified

Tailored Resume

Cover Letter