Service Advisor

Armory Chrysler Dodge Jeep Ram Fiat of Albany

Albany, NY, United States
$60,000-$100,000 py
On-site
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing estimates and writing repair orders
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer competitive pay, medical, dental and vision plans, paid holidays & PTO, short and long-term disability, paid life insurance, 401(k) retirement plan, employee stock purchase plan, and vehicle purchase discounts.

Matching Summary

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

Salary

$60,000-$100,000

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Ascertaining vehicle performance problems
  • Developing estimates and writing repair orders
  • Communicating between customer and technician
  • Administering manufacturer warranty

Nice-to-have

  • Earning customers for life
  • Team player focused on customer service

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • Basic mechanical understanding of an automobile
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter