The Gaming Operations Supervisor is responsible for ensuring that our team members are friendly, helpful, and timely in order to deliver a memorable guest experience
Job Summary
The Gaming Operations Supervisor is responsible for ensuring that our team members are friendly, helpful, and timely in order to deliver a memorable guest experience.
Responsible for supervising gaming attendants on assigned shift within assigned section, maintaining proper staffing levels, and assisting in training, counseling, and scheduling.
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations.
Matching Summary
The Gaming Operations Supervisor is responsible for ensuring that our team members are friendly, helpful, and timely in order to deliver a memorable guest experience.
Skills & Requirements
Must-have
Guest service excellence
Responsible gaming and alcohol service
Maintain clean and safe area
Monitor currency transactions
Supervise gaming attendants
Handle guest complaints and disputes
Nice-to-have
Positive public/team member relations
Strong work ethic
Highest level of professional integrity
Confidentiality
Key Requirements
1-2 years gaming industry experience preferred
Two-year degree or equivalent work experience preferred
Available to work nights, weekends, holidays
Obtain and maintain valid Kentucky gaming/racing license