Customer Service - Personal Banker

NatWest Group

Barrow In Furness, United Kingdom
Base: £26,010 pro rata; bonus/equity: not specifie...
Outstanding customer service
Proactive customer engagement
General banking requests
You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals

Job Summary

  • You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals.
  • As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction.
  • You’ll benefit from a comprehensive training programme where you’ll gain a range of new skills, and the confidence to use them.

Matching Summary

You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals.

Salary

Base: £26,010 pro rata; Bonus/Equity: Not specified; Benefits: A range of protection, healthcare and lifestyle benefits, 33 days holiday pro rata, monthly retirement fund contribution

Skills & Requirements

Must-have

  • outstanding customer service
  • proactive customer engagement
  • general banking requests
  • identifying financial opportunities
  • strong communication skills
  • attention to detail

Nice-to-have

  • customer centric approach
  • thrive under pressure
  • work well as part of a team
  • determination to continuously improve

Key Requirements

  • Foundation Certificate in Responsible Banking
  • Skilled Worker visa sponsorship requirements not met

Work Rights

Not specified

Tailored Resume

Cover Letter