Department Manager, Professional Services Americas

197

Base: $115,000–$165,000 annual target; bonus/equit...
Hybrid
4+ years leading enterprise software delivery teams
Technical expertise in cybersecurity and rmm
Strong business and financial acumen with p&l ownership
The role involves leading Professional Services, Project Delivery, and Technical Account Management functions across the Americas region to ensure high-quality service delivery

Job Summary

  • The role involves leading Professional Services, Project Delivery, and Technical Account Management functions across the Americas region to ensure high-quality service delivery.
  • Candidates must own regional financials including revenue, margins, and customer satisfaction while driving business growth and resource planning strategies.
  • Acronis offers a comprehensive benefits package including medical, dental, vision, 401(k) match, and flexible spending accounts alongside competitive compensation.

Matching Summary

The role involves leading Professional Services, Project Delivery, and Technical Account Management functions across the Americas region to ensure high-quality service delivery.

Salary

Base: $115,000–$165,000 annual target; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, FSA, disability, life insurance, 401(k) match, vacation policy

Skills & Requirements

Must-have

  • 4+ years leading enterprise software delivery teams
  • Technical expertise in cybersecurity and RMM
  • Strong business and financial acumen with P&L ownership
  • Experience managing complex MSP or enterprise implementations
  • Proven ability to drive operational excellence and KPIs

Nice-to-have

  • PMI certification preferred
  • Fluency in Spanish, Portuguese, or French
  • Willingness to travel up to 30%
  • Experience in matrixed organizations
  • Strategic pre-sales collaboration skills

Key Requirements

  • Bachelor's degree in CS, IT, or equivalent experience
  • 4+ years of leadership experience in enterprise software solutions
  • PMI certification is a plus
  • Fluent English required; Spanish/Portuguese/French is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter