Concessions Floor Supervisor

The Millennium Youth Entertainment Complex

Toronto, Ontario, Canada
Hourly wage: $24.00; bonus/equity: not specified; ...
Supervise concessions stands and bars
On-floor leadership to front-line team members
Monitor crowd flow and sales trends
The Concessions Floor Supervisor is responsible for overseeing day-of-event operations for an assigned level or zone of concessions at Rogers Centre, ensuring safe, efficient, and guest-focused service in alignment with Legends’ standards

Job Summary

  • The Concessions Floor Supervisor is responsible for overseeing day-of-event operations for an assigned level or zone of concessions at Rogers Centre, ensuring safe, efficient, and guest-focused service in alignment with Legends’ standards.
  • This is a supervisory role that provides direction and oversight to bargaining unit staff and does not perform bargaining unit work, except for instruction/management training, unexpected legitimate and immediate needs, emergencies, or when regular employees are not available, as permitted under the applicable collective agreement.
  • The role supports revenue and profitability goals and partners closely with Concessions Managers and other departments to deliver a seamless event-day experience.

Matching Summary

The Concessions Floor Supervisor is responsible for overseeing day-of-event operations for an assigned level or zone of concessions at Rogers Centre, ensuring safe, efficient, and guest-focused service in alignment with Legends’ standards.

Salary

Hourly Wage: $24.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Supervise concessions stands and bars
  • On-floor leadership to front-line team members
  • Monitor crowd flow and sales trends
  • Ensure adherence to POS procedures
  • Support inventory control processes
  • Respond to guest concerns
  • Promote and enforce policies

Nice-to-have

  • Culture of respect and collaboration
  • Ambitious thinking and bold action
  • Inclusive environment for team members
  • Winning is an everyday mindset

Key Requirements

  • Previous supervisory experience in concessions or hospitality
  • Familiarity with unionized environments
  • Smart Serve certification
  • Minimum legal serving age
  • Ability to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter