Pre-registration Specialist Ii

University of Arkansas for Medical Sciences

Base: commensurate with education + experience; bo...
Patient registration and insurance verification
Coordination of benefits (cob) expertise
Call center environment experience
The University of Arkansas for Medical Sciences champions being a collaborative health care organization focused on improving patient care and the lives of Arkansans

Job Summary

  • The University of Arkansas for Medical Sciences champions being a collaborative health care organization focused on improving patient care and the lives of Arkansans.
  • The Pre-Registration Specialist II assists with complicated registrations, insurance verification, and coordination of benefits while providing exceptional customer service in a call center environment.
  • UAMS offers benefits including medical, dental, vision plans, retirement contributions, education discounts, and career training opportunities for benefits eligible positions.

Matching Summary

The University of Arkansas for Medical Sciences champions being a collaborative health care organization focused on improving patient care and the lives of Arkansans.

Salary

Base: Commensurate with education and experience; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Retirement, Education discount, Career training

Skills & Requirements

Must-have

  • Patient registration and insurance verification
  • Coordination of benefits (COB) expertise
  • Call center environment experience
  • Customer service skills
  • Use of office machines and computer skills
  • Handling inbound and outbound calls
  • Maintaining confidentiality and accurate records

Nice-to-have

  • Training and monitoring new staff
  • Effective communication and negotiation skills
  • Service recovery skills
  • Patient and family centered care principles
  • Collaborative healthcare teamwork

Key Requirements

  • High School diploma or GED
  • 2 years customer service experience
  • 2 years healthcare experience with registration or insurance verification
  • Proof of legal authority to work in the United States
  • Annual TB screening and criminal background check

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter