Hr Contact Center Associate With Polish And English (remote) – 12-months (fixed-term) Contract , Mhls

Amazon

Prague, Czech Republic
On-site
Polish and english language proficiency
Customer service focus
Handle hr queries
The HR Contact Center team supports Amazon across certain EMEA countries, providing multi-language capability to internal customers

Job Summary

  • The HR Contact Center team supports Amazon across certain EMEA countries, providing multi-language capability to internal customers.
  • Responsibilities include handling and resolving HR queries in Polish and English via phone, live chat, email, and internal case management systems.
  • The role requires a quiet and private place to work with a reliable internet connection of at least 20 mbps download and 5 mbps upload.

Matching Summary

The HR Contact Center team supports Amazon across certain EMEA countries, providing multi-language capability to internal customers.

Skills & Requirements

Must-have

  • Polish and English language proficiency
  • Customer service focus
  • Handle HR queries
  • Rotational shifts
  • Remote work setup

Nice-to-have

  • Identify process improvement opportunities
  • Seek employee feedback
  • Inventing on behalf of customers

Key Requirements

  • Polish and English language skills
  • Fixed-term contract

Work Rights

Not specified

Tailored Resume

Cover Letter