International Client Services Analyst

U.S. Bank

Base: $71,400.00 - $84,000.00; bonus/equity: not s...
Digital self-service platforms
Trade and foreign exchange (fx) transactions
Client trainings
This role supports international banking clients by enabling effective use of digital self-service platforms for trade and foreign exchange (FX) transactions

Job Summary

  • This role supports international banking clients by enabling effective use of digital self-service platforms for trade and foreign exchange (FX) transactions.
  • The position partners closely with FX, trade, and cross‑functional teams to deliver client trainings, support onboarding, and enhance the overall digital client experience.
  • Our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind.

Matching Summary

This role supports international banking clients by enabling effective use of digital self-service platforms for trade and foreign exchange (FX) transactions.

Salary

Base: $71,400.00 - $84,000.00; Bonus/Equity: Not specified; Benefits: Healthcare (medical, dental, vision), life insurance, disability, parental leave, 401(k), retirement plan, paid vacation, paid holidays, adoption assistance, sick leave

Skills & Requirements

Must-have

  • digital self-service platforms
  • trade and foreign exchange (FX) transactions
  • client trainings
  • client onboarding
  • digital client experience

Nice-to-have

  • business process and system improvements
  • continuous improvement and client satisfaction

Key Requirements

  • Bachelor’s degree, or equivalent work experience
  • Four or more years of related experience
  • Thorough knowledge of policies, plans, procedures, products and regulatory requirements
  • Ability to conduct an analysis of a business need
  • Good understanding of project management and testing methodology
  • Ability to develop test schedules, review testing plans, track test issues and report on test results
  • Strong analytical and forecasting skills
  • Ability to manage multiple tasks/projects and deadlines simultaneously
  • Effective verbal and written presentation and communication skills
  • Proficient computer navigation skills using Microsoft Office applications

Work Rights

Not specified

Tailored Resume

Cover Letter