As the first point of contact for our guests, you will be instrumental in creating a welcoming and memorable dining experience
Job Summary
As the first point of contact for our guests, you will be instrumental in creating a welcoming and memorable dining experience.
You will coordinate guest arrivals, manage reservations, and ensure seamless table operations while embodying our commitment to exceptional service and hospitality.
We support you to grow and learn every day, ensuring that work gives purpose to your life, so that during your journey with us, you can continue exploring the unlimited possibilities of Accor.
Matching Summary
As the first point of contact for our guests, you will be instrumental in creating a welcoming and memorable dining experience.
Skills & Requirements
Must-have
welcoming and memorable dining experience
coordinate guest arrivals
manage reservations
seamless table operations
exceptional service and hospitality
Nice-to-have
knowledge of guest relations
malaysian hospitality standards
Key Requirements
Minimum 1 year guest-facing customer service experience
Experience in food and beverage or retail
Strong verbal and written communication skills in English
Proficiency with reservation management systems
Proficiency with point-of-sale (POS) technology
Ability to multitask and prioritize
Excellent organizational and time management skills