At Dyson, we solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better
Job Summary
At Dyson, we solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better.
As Key Account Manager – Social Media, you will oversee outsourced social media response operations globally, ensuring consistent brand presence and driving agency performance.
Dyson offers a comprehensive package of Financial, Lifestyle, and Health Benefits tailored to every stage of life and fosters an inclusive, in-person collaborative working culture.
Matching Summary
At Dyson, we solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better.
Skills & Requirements
Must-have
Global vendor relationship management
Social media platform expertise
Agency performance oversight
KPI and SLA enforcement
Cross-functional collaboration
Social media strategy input
Nice-to-have
Customer-first mindset
Innovation leadership
Stakeholder communication clarity
Trend adaptation in social media
Team leadership and development
Key Requirements
Experience managing global vendor relationships
Experience running RFPs and contract negotiations
Experience in social media or customer service environments