Customer Service Representative - Patient Representative

Cloudmed

Austin, TX, United States
Base: $18.08 - $25.25 ph; bonus/equity: not specif...
Excellent customer service experience
Work across multiple screens
Type and answer phones
As our Customer Service Representative, you’ll work to help our patients check into the hospital

Job Summary

  • As our Customer Service Representative, you’ll work to help our patients check into the hospital.
  • You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion.
  • This is just the first step of your healthcare career at R1 RCM Inc.

Matching Summary

As our Customer Service Representative, you’ll work to help our patients check into the hospital.

Salary

Base: $18.08 - $25.25 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Excellent customer service experience
  • Work across multiple screens
  • Type and answer phones
  • Listen with compassion
  • Fast-paced work environment
  • Collect patient and insurance information

Nice-to-have

  • Comfortable seeing illness and injuries
  • Build rapport in real time
  • Expect the unexpected

Key Requirements

  • High School Diploma or GED
  • Up to date on all vaccinations
  • Pass a drug test
  • Pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter