Algorithm Engineer - Global E-Commerce (Conversational AI)

BYTEDANCE PTE. LTD.

Singapore, Singapore
Not specified; not specified; not specified
Not specified
Llm post-training and instruction tuning
Multilingual nlp and machine translation
Reinforcement learning from human feedback
ByteDance is seeking an Algorithm Engineer to develop AI-driven customer service systems for its global e-commerce platform. The ideal candidate should have expertise in large language models and multilingual NLP, along with a strong background in AI application to enhance customer interactions

Job Summary

  • The team is dedicated to replacing traditional human-agent customer service with an advanced AI-powered conversational system for global e-commerce platforms.
  • You will apply state-of-the-art LLM post-training techniques like RLHF and instruction tuning to optimize responses with minimal labeled data.
  • The role involves building multilingual support models capable of handling complex interactions across diverse languages and cultural contexts.

Matching Summary

Match Score: 85

ByteDance is seeking an Algorithm Engineer to develop AI-driven customer service systems for its global e-commerce platform. The ideal candidate should have expertise in large language models and multilingual NLP, along with a strong background in AI application to enhance customer interactions.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • LLM post-training and instruction tuning
  • Multilingual NLP and machine translation
  • Reinforcement learning from human feedback
  • Model compression and quantization techniques
  • E-commerce customer service domain knowledge

Nice-to-have

  • Understanding of e-commerce dispute workflows
  • Experience with retrieval augmented generation
  • Knowledge of mixture of experts architecture
  • Familiarity with edge AI deployment strategies
  • Background in scalable distributed training

Key Requirements

  • Bachelor degree in Computer Science or related field
  • At least 3 years of work experience in related field
  • Proficiency in fine-tuning large language models

Work Rights

Not specified

Tailored Resume

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