Customer Service Assistant ( 5/6 days week – Jurong East)

NEXUS MANAGEMENT SERVICES PTE. LTD.

Jurong East, Singapore
Base: $2,000 to $3,200 pm; bonus/equity: not speci...
Handle customer inquiries via email and phone
Coordinate with warehouse and logistics teams
Generate billing invoices and manage documentation
The role involves handling customer inquiries through various channels in a timely and professional manner

Job Summary

  • The role involves handling customer inquiries through various channels in a timely and professional manner.
  • Candidates must coordinate closely with warehouse and logistics teams to ensure accurate order processing and delivery.
  • The position requires generating billing invoices and maintaining accurate data entry within internal management systems.

Matching Summary

The role involves handling customer inquiries through various channels in a timely and professional manner.

Salary

Base: $2000 to $3200 per month; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Handle customer inquiries via email and phone
  • Coordinate with warehouse and logistics teams
  • Generate billing invoices and manage documentation
  • Maintain accurate data entry in internal systems
  • Competent with Excel tools including vlookup

Nice-to-have

  • Independent, proactive and positive attitude
  • Support daily operations and ad-hoc duties
  • Resolve customer issues effectively or escalate

Key Requirements

  • GCE O Level qualification
  • Proficiency in Excel functions like pivot tables and formulas

Work Rights

Not specified

Tailored Resume

Cover Letter