Customer Service Specialist

Iveshardware

**
Customer order coordination
Master demand plan maintenance
Price list maintenance in oracle
** Iveshardware is seeking a Customer Service Specialist to manage customer order processes, ensuring accuracy in transactions and inventory management. The ideal candidate should possess strong customer service skills, experience in manufacturing, and proficiency in data analysis. **

Job Summary

  • The company fosters a culture that unifies, embraces uniqueness, and positions for long-term success through common values.
  • Key responsibilities include creating and expediting sales orders, coordinating the Master Demand Plan, and resolving billing and collection issues.
  • The role involves monitoring customer requests from initial contact to final resolution and providing timely reports to support various departments.

Matching Summary

Match Score: 75

** Iveshardware is seeking a Customer Service Specialist to manage customer order processes, ensuring accuracy in transactions and inventory management. The ideal candidate should possess strong customer service skills, experience in manufacturing, and proficiency in data analysis. **

Skills & Requirements

Must-have

  • Customer order coordination
  • Master Demand Plan maintenance
  • Price list maintenance in Oracle
  • Internal and external customer coordination
  • Product shipment coordination
  • Advanced English proficiency

Nice-to-have

  • Respectful interaction
  • Open and honest communication
  • Proactive problem-solving
  • Detail-oriented approach
  • Teamwork and collaboration

Key Requirements

  • Bachelor's degree in Business, Commerce, Administration, Industrial Engineering, or related field
  • 2-5 years of customer service and/or manufacturing experience
  • Experience in data analysis, sales, and forecasting
  • Excellent computational skills (Microsoft Office)
  • Ability to read and interpret contracts and specification sheets

Work Rights

Not specified

Tailored Resume

Cover Letter