Manager Guest Services

Advocate Health

High Point, North Carolina, US
Pyy range $35.50 - $53.25; premium pyy such as shi...
Not specified (assumed to be onsite based on job nature).
Guest services operations
Customer service excellence
Budget management
Advocate Health is seeking a Manager of Guest Services to oversee operations at several medical centers in North Carolina. The role requires a bachelor's degree and management experience in healthcare or the hotel industry, focusing on customer service, budget management, and operational efficiency

Job Summary

  • Manager position will oversee Guest Services at High Point Medical Center, Lexington Medical Center and Davie Medical Center.
  • Responsible for identifying, developing and ensuring the use of cost effective measures to meet patient, family, guest, visitors and staff needs to ensure excellent customer service and financial viability.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

Advocate Health is seeking a Manager of Guest Services to oversee operations at several medical centers in North Carolina. The role requires a bachelor's degree and management experience in healthcare or the hotel industry, focusing on customer service, budget management, and operational efficiency.

Salary

Pay Range $35.50 - $53.25; Premium pay such as shift, on call, and more based on a teammate's job; Opportunity for annual increases based on performance

Skills & Requirements

Must-have

  • Guest Services Operations
  • Customer Service Excellence
  • Budget Management
  • Staffing and Performance Standards
  • Cost Containment Measures
  • Healthcare Environment

Nice-to-have

  • Promote Educational Opportunities
  • Safe Work Environment
  • Community Communication

Key Requirements

  • Bachelor's Degree required
  • 1 year progressive management experience
  • Healthcare or hotel industry experience

Work Rights

Not specified

Tailored Resume

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