Csm & Support Intern (h/f/nb)

D-EDGE

Paris, France
On-site
French and english language proficiency
Saas product configuration skills
Customer ticket management experience
This internship offers a dual focus on Customer Success Management and Client Support within D-EDGE's CRM solution

Job Summary

  • This internship offers a dual focus on Customer Success Management and Client Support within D-EDGE's CRM solution.
  • Candidates will configure client applications, manage Level 1 support tickets, and contribute to documentation and training sessions.
  • The role provides comprehensive training with a buddy system and opportunities to work on real projects with actual clients.

Matching Summary

This internship offers a dual focus on Customer Success Management and Client Support within D-EDGE's CRM solution.

Skills & Requirements

Must-have

  • French and English language proficiency
  • SaaS product configuration skills
  • Customer ticket management experience

Nice-to-have

  • Spanish language skills
  • Interest in hotel industry trends
  • Proactive initiative and autonomy
  • Strong attention to detail
  • Collaborative team spirit

Key Requirements

  • Good level of French and English required
  • Spanish is a plus
  • No specific degree mentioned

Work Rights

Not specified

Tailored Resume

Cover Letter